Conduct Detailed Process Mapping to Identify Gaps and Re-Engineer Processes

What is Monster Change Management and User Adoption?
Monster Change Management and User Adoption services are designed to smooth the difficulties often associated with implementing organizational changes and ensure successful integration throughout the implementation process and beyond.

How does Monster Change Management and User Adoption work?
Monster Change Management and User Adoption activities follow industry best practices in order to understand and address potential structural, attitudinal, or procedural barriers to user adoption, ultimately ensuring the organizational change is embraced and sustained.

Monster Change Management and User Adoption methodology involves a five-step process:

  1. Stakeholder Analysis — Identify individuals and groups impacted by the change, as well as perceived barriers to adoption.
  2. Process Mapping and Gap Analysis — Conduct detailed process mapping to identify gaps and re-engineer processes as needed to align with the desired state.
  3. Communications Planning — Develop a customized plan to ensure timely and accurate communication to all stakeholder groups throughout the period of change.
  4. Training Plan  Identify required training programs and courses on the basis of stakeholder needs and develop a delivery schedule.
  5. Collect Success Metrics — Leverage focus groups, user forums, and post-implementation surveys to demonstrate return on investment and identify emerging best practices.

What does Monster Change Management and User Adoption accomplish?
Monster Change Management and User Adoption techniques improve product/process user adoption by defining and addressing structural, attitudinal, or procedural barriers to success. Change management services can decrease long-term costs by clearly defining employee communication and training needs throughout the implementation process and beyond. This reduces costs associated with misinformation and retraining of employees post-implementation.

Why is Monster Change Management and User Adoption unique?
Monster consultants have a successful track record of driving user adoption for technology products as well as the associated processes/workflows. Our consultants have advanced degrees in organizational development, giving them the expertise needed to help you effectively implement change.

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